me == cranky
Wow! If your are reading my blog, I think I should apologize…
I just reread most of my recent blog entries and also spoke with a friend about some of them…
I am really not as bitchy and whiney in real life as I seem to come across in text. I have been having a great time here in the DC area, but I guess I have only been passionate enough about the negatives to take the time to actually write them down…
Just to give you an idea of some of the other negatives that haven’t made it to the blog yet: I had to travel 40 minutes on 2 subway trains yesterday morning @ 6:30 am and I am not morning person, the conference hotel where we are staying DID NOT HONOR OUR RESERVATION, and we needed to wash clothes while here and only after putting 2 loads of laundry through thier washing machine did we find out that the only available drying DOES NOT WORK!Â
My goal in writing that out was to breeze through the issues and not rant about them, but just writing them got me worked up again, so… For those of you just skimming… Let me restate something that really, really ticks me off… THEY DID NOT HONOR OUR RESERVATION. They took our reseration, they can see our reservation in thier computer, they just couldn’t keep a room reserved for us… <puzzled /> This is a very bad knock off of a classic Sienfield skit, and its funny to watch Jerry do it, but its not so funny when its happening to you. If execs in the hotel/rental car industry ever happen across this blog… let me make something perfectly clear to you… If I call and say I will be staying at your hotel/renting your car on some date and you acknoledge that and give me a reservation number, then I expect to show up and get my room/car. I don’t care that your booked solid and a guest decided to stay an extra day, I don’t care that you oversold some item because you expected a certain number to not show up. You need to do whatever you have to do to make sure that when I arrive, you are able to give me what was previously arranged for!!!!!!
See! me == cranky.
June 30th, 2006 at 4:19 am
THANKS…. i love to hear about yal trip!!!! I am sooo jealous….
June 30th, 2006 at 4:26 am
Well i think yal need to call the president… What kind of SERVICE is that???
June 30th, 2006 at 2:56 pm
Hmmm! What did they do about your room? Rach said they gave you a suite huh? Well, that isnt’t too bad unless you have to pay the extra amount for it. You don’t have to pay for their over-booking do you?
June 30th, 2006 at 6:14 pm
as far as we know they are still honoring the original price per night quote…
if not, we will have some opportunities to vent our anger to the poor hotel clerks, but there is no way we are paying for thier mistake
December 5th, 2006 at 4:47 am
good morning
December 5th, 2006 at 7:03 am
odd place to say good morning! Howdy!